The Executive Training & Development Group

NEGOTIATING SKILLS
By Patricia Tedesco

Getting past “no” can be the single greatest talent of the sales executive. What are the hallmarks of the successful negotiator? Learn to exercise the power of silence, the leverage of uncertainty. Maintain the upper hand through skills, attitude and approach. Recognize the requirements of negotiation, the patterns of concession. The tactics and countermeasures used by better negotiators for a win-win solution.

PRESENTATION SKILLS
By Patricia Tedesco

Understand the different styles required whether you want to inform your audience or influence them to sonic action. Learn the roles of the presenter, and how they change over the course of the presentation. How to size-up an audience. Physical skills and their benefits. The difference between presenting ideas and presenting proposals.